Personal Care

Personalised Care for Dignity and Independence

At Direct Community Care, we recognize that personalised care is essential for maintaining the dignity, confidence, and independence of our participants. Our Personal Care services are thoughtfully designed to provide compassionate and respectful support, empowering individuals to reach their full potential.

Tailored Personal
Care Services

Our Personal Care services are customized to meet the unique needs and preferences of each participant. We offer a wide range of support options, including:

Daily Living Assistance: Support with daily activities such as bathing, dressing, grooming, and mobility to ensure comfort and independence.

Health and Wellbeing: Assistance with medication management, health monitoring, and coordination with healthcare providers to maintain optimal health.

Nutritional Support: Meal planning and preparation tailored to dietary needs and preferences, promoting healthy eating habits.

Trauma Informed Care: Know that we understand that our past experiences impact our life journey. We work to support changed behaviour with a trauma lens. When life gets tough, we will respond calmly, with reassurance and stay with you to ensure you feel supported.

Compassionate & Respectful Support

Our team of dedicated support workers is committed to providing care that respects the individuality and dignity of each participant. We focus on building trusting relationships and delivering services with empathy and understanding.

Empowering Independence

We believe in empowering our participants to live as independently as possible. Our Personal Care services are designed to enhance self-confidence and enable individuals to take control of their daily lives. By fostering independence, we help participants achieve their personal goals and improve their quality of life.

Why Choose Direct Community Care?

Experienced Team: Our support workers are highly trained and experienced in providing personalised care.

Flexible Services: We offer flexible scheduling and service options to accommodate the unique needs of each participant.

Person-Centered Approach: Our services are centered around the needs and preferences of our participants, ensuring they receive the best possible care.

Trauma Informed Care​

Trauma Informed Care

It’s not what is wrong with you, it’s what has happened to you

Trauma-Informed Care is about ensuring ALL individuals feel physically and emotionally safe, are noticed and listened to, and are given a voice. Here at DCC we pride ourselves on implementing a Trauma Informed Framework to every element of the organisation and the support we provide. Trauma informed practices rests on the foundation principle of ‘do no harm’.

 

Trauma-Informed Framework

 “Trauma Informed Practice is not about the treatment of trauma or

 the symptoms, but rather a recognition that trauma experiences

 are a possibility for anyone”  

 (Kezelman & Stavropoulos, 2012)

What does this mean for you?

In short it means we understand that trauma can impact everyday living and can make experiencing life and certain situations hard. Sometimes trauma can lead to a person having a disability and many people who have a disability are more susceptible to experiencing trauma. In Australia, a person with a disability is twice as likely to experience violence as people without a disability (Sutherland,
Kavanagh, Llewellyn, Byars, Krniacki & Hargrave, 2020).

We want to work with you to understand your trauma and respond therapeutically, using the five trauma informed principles:

  • Safety – creating areas that are calm and comfortable
  • Choice – providing you with options around your care
  • Empowerment – noticing your strengths and capabilities
  • Collaboration – making decisions together
  • Transparency and Trustworthiness – providing clear and consistent information

It is imperative to recognise and understand the signs of distress, trauma impacts, coping strategies and complex behaviour support needs to support people with disability to recover from trauma .We know that changed behaviour means there is something that is worrying you and we work to understand what that is for you. This means we can adapt how we interact with you to best support you to feel safe, valued and heard.

Get Started with
Personal Care Services

If you or a loved one is interested in our Personal Care services, we invite you to contact us for more information. Our team is ready to assist you in creating a personalised care plan that meets your needs and enhances your independence.

Join the Community

Reach out today for a chat regarding your support needs.